Category Archives: Chat

Changing Your Facebook Password Breaks Posting

Thanks to some helpful tips from one of our awesome users, I found out this morning that if you change your Facebook password, it breaks posting on Composer. IE when you try and post to Facebook after changing your Facebook password, you get a ‘failed’ message.

To resolve this, you need to delete the Facebook service and then re-add it.

I find this slightly peculiar for Facebook to work in this way. When I changed my password, I did have the option to ‘Sign out of all devices’, but in my mind, this shouldn’t affect apps which integrate with Facebook.

I also tested posting to Facebook from Hootsuite right after the password change, and it also failed, so it appears to be an issue with the way they authorise apps, rather than a problem specific to Composer.

I also tested changing my Twitter password, and can confirm that there were no issues. However, they had a nice feature where after changing my password they said “There are 9 apps which currently have access to your Twitter account, check them out here” with a link to view the apps which have access.

For me, this is a much better way of managing the password change process.

Composers reaches 100 active users

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We track a lot of Composer metrics thanks to the kind folks at StatHat. For my money, the key metric is active users, which is the number of users who posted at least one message through Composer in the last 30 days. Today, we’ve reached a landmark 100 active users.

We’re seeing a steady increase in the user count. The upwards slope of the curve tells me that we’re doing something that people are connecting with, something people care about. Folks are spreading the word, and that’s generating new users every day. It’s incredibly rewarding to see that.

We’ve got a lot of work to do, making Composer easier to use, padding out the missing pieces, adding services, the API, and a lot more. But today we’re taking a moment to celebrate that we’ve built something which is working for 100 people. Awesome. 🙂