Help

Starting Out on Composer?

View our Getting Started Guide.

Adding WordPress

Check out how to add WordPress.

Deleting/Removing Services

Just click the ‘Delete’ button on the Admin>Services page.

Error Posting to a Service

Try deleting it then re-adding it. If you changed your Facebook password, you need to re-authorise it on all apps that integrate with it so please delete then re-add Facebook.

Error Creating an Account

Some users are reporting errors creating accounts where they try to create one, it doesn’t succeed and then are told that the email is already in use. Unfortunately we’ve not investigated this issue yet.

What is Composer?

Composer is a tool that allows you to write something once, but post it to all of your favourite social networks simultaneously.

Who Built Composer?

Composer is built by Callum and Fergus. We’re currently working on other projects at the moment, so can’t offer much support for it.

64 thoughts on “Help”

  1. danikardone

    how can i delete a network? i was trying to add another account of tumblr and the primary account was duplied.. after that i removed permissions in tumblr, so, i have twice tumblr posting options without permissions to post…

    1. Fergus Post author

      Good question Dani!

      Unfortunately there’s no option for users to delete services right now – we’ll get that added though.

      If you want to remove a service, please contact us with your username, and which service you’d like removed.

        1. Fergus Post author

          I’ve passed that onto Callum now so it should get done asap.

          If you need to remove a service, please email us with your username, email and the service you’d like removed.

  3. Kunal

    After I add multiple Plurk accounts, they all appear as “Plurk” without the appended account name like “Plurk (kunalashar)”. Without the appended account name, I can’t tell which Plurk account I’m posting to.

    1. Fergus Post author

      This happens for some accounts – on mine LinkedIn and Facebook have the account name, but twitter doesn’t (I don’t use Plurk). However, I’ve asked Callum about this and we’ll look into it.

      Thanks for letting us know.

      1. Callum

        Newer twitter accounts will have the username in the service name. Original ones don’t.

        @Kunal: I couldn’t find an easy way to get a plurk username from the API, which made auto naming the services difficult. I’d like to make all connections renameable, but right now that’s probably fairly low on our priority list as we have so much else to do. How important is this issue to you personally?

  4. Alex Mindock

    It’s not a huge deal, but is there a way to remove the “Posted via Composer” that gets added to the end of a Tumblr post?

    1. Fergus Post author

      Hey Alex,

      At the moment it’s added automatically so can’t be removed at the Composer end, but can be removed if you edit the post on Tumblr.

  6. Brad

    I want to auto post from my blog to SM accounts. Do you have a WordPress plugin that allows this? I see that I can create an API in my Composer account, but where do I enter the API in WP?

    1. Callum

      We don’t currently have any way of automatically posting from WordPress to Composer. You can post from Composer to WordPress, but it’s one-directional right now. Right now we’re only posting message bodies, good for short messages or status updates, but down the road we’ll also support post titles, at which point you’ll be able to write your blog posts inside Composer and auto promote them across all your social media services.

  7. James

    That will be a neat feature for composer. Would help with things so you (we) can toss out a lot of other plugins that do the same thing collectively (so many plugins….so many resources to accomplish a basic task heh).

      1. James

        Forgot to hit the reply button. I was referecning Brad’s post.

        (quote) By Brad
        I want to auto post from my blog to SM accounts. Do you have a WordPress plugin that allows this? I see that I can create an API in my Composer account, but where do I enter the API in WP?
        (end cquote)

        1. Fergus Post author

          Yeah good point – a couple of people have mentioned this. Perhaps posting from an RSS feed would do the trick.

          1. James

            True, that would work. How well it works depends on frequencies of when it syncs/check the feed (unless of course you can control that). A plugin would be more simple though as it would require less work on the server’s part (one action vs a scheduled repeat of actions).

          2. Fergus Post author

            True. I guess there’s pros and cons of both. Plugins would only be applicable to blogs where plugins can be created, like WordPress, but an RSS feed could catch all blogs in one go.

            Perhaps significant merit for both!

  8. James

    It would also be nice to be able to opt to choose bit.ly as the url shortner only because it is more recognizable. People are less prone to clicking on published links if they don’t recognize the shortener. We even see the problem with WordPress’ own shortener and WordPress has been around forever. Must be due to the wide choice to us bit.ly by major sites.

  9. James

    Also! I’ve tested out the wordpress option and every time it posts to wordpress is doesn’t give a title so it causes the title of every post to be “Untitled” which having all these “Untitled”…titled…posts in the mix it looks unprofessional and tacky (imo). It would be cool if it would use a generic title and allow an option to specify it. That way the posts could be titled something related such as “Update” or “Notice”.

    In the meantime (until the customizing option could be made avail) could you at least make it title it as “Update” for now? That should be pretty much universal for everyone.

      1. James

        That’s a good point. The wordpress I am posting to is a unique theme (custom designed for the site). I have admin access as well so I will poke around and cook up an option to re-title an untitled post (vs hiding the title as in this theme I don’t think that would look right as there is too much emphasis on the post titles in the design). Good idea.

        1. Fergus Post author

          OK cool – glad that was useful. Handling post titles is definitely something we want to add at some point, but hopefully you can find an interim solution.

          1. James

            I was able to come up with a solution.

            When adding it to your functions file (wordpress)…

            add_filter(‘the_title’, ‘check_title’);

            function check_title($title) {

            if ($title == ”) {
            return ‘Update’;
            } else {
            return $title;
            }
            }

            *poof* option solved 😉

  10. James

    Also facebook page posting is failing for me. Last successful post to a fb page was on the 7th of this month. Since then it shows failed. (fyi) 🙂

  11. Dave Smith

    Afternoon Guys,

    have just signed up after searching for a replacement for both PixelPipes and Ping FM.

    However I have just hit a wee problem. I have managed to connect most of my preferred networks – all bar Blogger. Every time I try to connect this network I get all the way to the Google Verfy/Submit screen at which point I get returned to the Composer logon screen. I logon and then it then comes up with an error message placed across the top of the page like a banner ( message is as follows — Error: The requested address ‘/users/login’ was not found on this server.) Is there anything I can do to help the situation?

    Just as an aside, I note in your polling list of things we would you to add, you don’t have an option for a Windows 8 App. Have I missed something?

    Any help would be much apppreciated

    1. Fergus Post author

      Hey,

      Great to have you on board.

      I sometimes get that error when I login, not sure why – it doesn’t seem to affect anything.

      RE adding Blogger. Have you checked Account>Services to see if your Blogger service has been added?

      PS will add Windows App to the list of features to vote on.

  14. Daniel

    great! Linked in and Twitter working again. But posting to Facebook is not working? Tried removing FB from services and then adding it – neither FB nor the Page working. Please guide

    1. Fergus Post author

      Hey Daniel,

      It sounds like you’re having specific account issues that other people aren’t. The best idea is to email me via the contact page if you’re still having trouble and I can help you from there.

      Fergus

    1. Fergus Post author

      Hello,

      Right now we don’t support titles, but you can add a title to your posts directly in WordPress or Tumblr.

      Fergus

  16. Marius

    Hi there,

    Is it possible to link not only a Facebook Page but also Facebook Groups from my Facebook profile?
    Like in HootSuite 🙂

    Regards,
    Marius.

  17. paul

    hey there. first of all – great service & great idea!
    i also enjoy the simple design of composer, just concentrating on the pure basics!
    now my problem.
    i run several fanpages on facebook and when i schedule a post to all it appears only on
    one pages-timewall out of 6, thing is that it gets posted on all and the status jumps to posted
    but i doesnt appear on the timelines of the various pages.

    please help & thanks in advance!

    paul

    1. Fergus Post author

      Hey Paul,

      Best thing to do is submit a support ticket as sounds like a specific account issue. I’ll email you now and take it from there.

      Fergus

  18. Aimee

    When I upload a picture it puts it in sideways. What do I need to do to fix this? Also is there a way to add more than one photo? I am new to this whole thing so just trying to figure some things out. This is great. I love being able to post to the multiple social media sites at one time. Thanks!!

    1. Fergus Post author

      Hey,

      Where are you uploading the picture from? Your phone or your computer. Is it sideways before you upload it?

      Right now, it’s not possible to share more than 1 image per post unfortunately.

      Fergus

      1. Aimee

        One Pic was from my computer and another from my phone. They are straight on my end but once posted they show up sideways on my blog. Weird!

  19. Grove

    Good service. Just begun to explore and set up.
    One of the things I liked about the old Ping.fm was the ability to email or SMS the post to the service for distribution. Is that something you are looking at…especially prior to adding an app? Nice work-around for remote posting with/without good internet connection.
    Keep up the good work!

  20. Christian Sanchez

    Hi there, just trying out your cool tool man, great work!

    By trying it out I checked that making a longer tweet would make a post to a URL shortener of yours and a redirect to this site. It would be cool if the program tweeted the article from tumblr instead of the URL here or at least have the option to do select if it should direct to tumblr or facebook or whatever >140 chars Social Network is available.

    And of course the Title would be cool too but I see it’s there in your backlog.

    Again, good job on this! pretty cool and exciting! (Y)

  22. Katelyn

    I want Composer to stop posting on my behalf. I deleted the services and re-added them, like you suggested, but the posts are still showing up. I want all posts from Composer to stop posting on my Facebook and Twitter accounts, please.

    Thank you!

  23. fortune

    Can i add facebook groups on composer.io,if yes what is the maximum numbers to add and the procedures of adding it,am expecting reply urgent

  24. Max Rainet

    I am using Composer to market my shop on social media. Thank you that it is so easy to use. Is it possible to add pinterest, as well as stumbleupon. I use those as well and have to post separately. Love the idea of one post to all. Thanks for your consideration. Cheers and Blessings, Max Rainet.

  25. assabur

    I have not been able to login for a week, comment “black holed” the system will not accept my credentials..
    I need support help….

  26. assabur

    I will start by saying that I love this platform, and thanks for getting me back online on the 27th, but
    unfortunately the problem is back. Please get me back on when you can…
    thanks
    assabur

  27. assabur

    hey it is assabur again, I am still not able to use my password to login. I need help! Please assist me in
    with instructions to create a new password or whatever can be done.
    thanks
    assabur

  28. arnold

    Hi,
    looks like i ran into the same problem as assabur – i am neither able to login (system was black holed) nor can i get a new password….
    Could you please help?

    Thanks!

  29. David Bolton

    Hello, I would love to sign up for your service, but after putting in email and password, I keep getting an “Error has occurred” message, and cannot sign up. Any suggestions?

    – David Bolton

  30. Scott

    I went to register an account. I got an error after pressing submit on the screen where you pick your username and password. I tried again, said that email was already in use. So I went to login, but it isn’t letting me login.

Comments are closed.